I got this testimonial sent to my email the yesterday morning from a very recent customer. Read on...
Late one night I was listening to my favorite podcast, Eternal Warriors
and they interviewed a fella that donated some mini's for a contest they
were putting on. The miniatures themselves didn't really interest me,
but the painter had done a very dark and gritty refined paint job.
After listening to the interview and checking out his gallery of works I
decided to contact him about a project that has been sitting in the
back of my closet for some 15 years since I bought the army boxes of
them back in 1997. Praetorian Guard, and quite a bit of them.
I
contacted Chris at 2ton Studios about the project, gave him an idea of
how many miniatures I was looking at getting painted and at what level I
wanted them painted at. I wanted them done at his more advanced level,
not display level since I plan on playing the heck out of these, but at
the same time I wanted them to shine so I wanted better than average.
150 miniatures is not an insignificant amount of infantry.
He
responded in a few hours explaining how he conducted business and gave
me a price which was more than fair. Two days later I dispatched my
praetorians to him for painting. Less than four weeks later I got a box
full of miniatures back. I wanted to take a few moments and share some
of the highlights of my experience in using his service.
1. Response time to a question or email was always within 24 hours. Normally just a few hours at most.
2. He sent regular status updates and pictures of the project how it was progressing.
3.
He gave me a time line when we agreed on the project and met it
exactly. Keep in mind this was less than four weeks for 150 infantry
models. Very prompt.
4. When he shipped the finished product
back to me they were individually wrapped in bubble wrap. Not a single
miniature was damaged in any way. They took a while to unwrap, but so
worth the time and effort in packaging.
5. All communications were businesslike and professional.
6.
He didn't nickel and dime me to death. When getting the army ready for
paint, he didn't like the way the banner carriers looked with just
paper banners, so he scrounged up some cadian flags and converted them
in simply because they looked better. It was a small quick change, but
He didn't tack on assembly or converting charges like some services
would have.
Overall I was very happy with the
quality of the experience overall. It was a pleasure working with 2ton
studios from start to finish, and can say unreservedly that I plan on
using his services again. Now that I have all these painted
praetorians, they clearly need a tank or two in matching colors.
Perhaps a baneblade. I would highly recommend his service, and have to
several of my friend who are more into the playing aspect of the hobby
than the painting side.
So many armies, so
little time. Ask yourself which you would like to spend more time
doing, painting or playing ? I know my time is precious to me and I
would rather spend the time playing.
Jeff Morrison
Vanduhar of 40kfightclub
I think this very highly of the professionalism with which you run the studio. It also says a lot for how you treat your clients. Very professional and very caring. It also show the pride you take in the job you do. Keep up the great job.